Laila EL HAFEZ

event coordinator, c-suite executive assistant & administration consultant

Get

future-ready

Drawing on my extensive background in executive assistance, event coordination, logistics management, and customer service management spanning over 10 years, I possess a diverse skill set to drive business growth.

As a results-driven professional, I thrive on addressing intricate challenges and delivering exceptional outcomes. Leveraging my proficiency in managing complex business administration portfolios, I am adept at freeing up valuable time for clients to concentrate on their core competencies, passions, and get ready for a future of expansion, efficiency, and success.

About me

I am an accomplished professional with expertise as a career executive assistant, event coordinator, logistics manager, and customer service specialist. With over 10 years of experience, I have consistently supported high-performing individuals and organizations in managing administrative tasks and driving business growth.

As a senior executive assistant, I provided exceptional support to C-suite executives for 7 years. Additionally, I successfully managed event logistics and client-facing components of large-scale music events as a director of a front of house events staffing agency for 5 years. Furthermore, I bring 7 years of expertise in coordinating and managing corporate events, fundraising events, conferences, and large-scale music festivals. Moreover, I possess over 7 years of experience managing teams and handling complex staff logistics, ensuring seamless operations and optimized productivity.

I have managed complex and high-volume customer service portfolios, ensuring exceptional customer satisfaction and effectively handling diverse responsibilities. With a strategic mindset and proven experience in strategic planning and growth strategies, I excel in understanding organizational goals and developing effective strategies to expand and optimize operations.

By entrusting me with high-level administrative tasks, clients can focus on their core competencies. With my extensive experience, I can drive business growth and deliver sustained success.

Virtual Assistant Services

C-Suite virtual assistant services

Strategic Planning

Strategic planning, growth mapping, project management and administration consulting

• Email & Diary Management
• Event Management
  
• Executive Administration
  
• Arrange Meetings & Set Appointments
  
• Make Travel Plans (book tickets & accommodation)
  
• Online Research
  
• Report Writing
  
• Tender/Grant Preparation
  
• Audit Preparation
  
• Data Collation
  
• Special Projects
  
• Presentation Preparation
  
• Create Marketing Materials
  
• Graphic Design
  
• Policy and Procedure Development
  
• Manage Webinars
  
• Report Extraction
  
• Documenting Processes & Procedures
  
• Basic Web Design
  

• Email Management
• Customer Management
  
• Providing general, technical, sales and billing support to customers
  
• Pre & Post sales questions
  
• Social Media customer reply’s
  
• Supporting all client facing needs
• Client relationship management

• Development and identification of growth strategies for businesses and brands
• Creation of strategic goals and OKRs
• Assistance with successful implementation and adoption of strategic plans
• Agile implementation process to ensure effective execution

Packages

Event Coordination & Consulting

Testimonials

Work with Me

Please feel free to reach out to me via email for more information. I would be delighted to discuss your specific needs, budget, and areas of focus in order to create a customized solution. Every business is unique, and I am dedicated to tailoring packages that are personalized and tailored to your requirements.